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Terms of Service

10 October 2025

Welcome to Madras Farmers (“we”, “our”, or “us”).
These Terms of Service (“Terms”) govern your use of our website www.madrasfarmers.com (the “Site”) and our online store, services, and features (collectively, the “Services”).

By using or accessing our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site immediately.

1. Agreement to Terms

By using the Services, you agree to comply with and be bound by these Terms.
We may modify these Terms from time to time. Updated versions will be posted on this page with a new “Last Updated” date. Continued use of our Services means you accept the revised Terms.

2. Eligibility

You may use our Services only if you are 18 years or older and capable of entering into a legally binding agreement.

3. Account Registration

  • To access certain features, such as placing orders faster or tracking deliveries, you may create an account on our Site.

  • You agree to:

  • Provide accurate, current, and complete information.

  • Maintain confidentiality of your account details.

  • Notify us immediately at info@madrasfarmers.com if you suspect unauthorized access.

  • Madras Farmers reserves the right to suspend or terminate accounts that violate these Terms or provide false information.

4. Products for Personal Use Only

  • Products sold through our Site are intended for personal use. You may not resell, distribute, or commercially exploit our products without written permission.

  • We reserve the right to cancel or limit orders that appear to be for resale or other commercial purposes.

5. Orders, Pricing, and Payment

  • All prices on the Site are listed in Indian Rupees (INR) unless otherwise stated.

  • By placing an order, you authorize us (and our payment partners) to process charges to your selected payment method for:

  • Product cost

  • Applicable taxes and duties

  • Shipping and handling fees

  • We reserve the right to:

  • Refuse or cancel any order if we suspect fraud or error

  • Modify prices or discontinue products without notice

  • Limit order quantities based on availability

  • Payments once made are non-refundable except as covered under our Return & Refund Policy.

6. Subscriptions (if applicable)

  • If you purchase a subscription-based product:

  • The subscription will automatically renew until cancelled.

  • You may cancel at any time by emailing info@madrasfarmers.com.

  • Cancellations will take effect from the next billing cycle, and payments already made will not be refunded.

7. Shipping and Returns

  • Ownership and risk of loss transfer to you once the order is shipped from our facility.

  • For full details, please refer to our Shipping Policy and Return & Refund Policy.
    These outline timelines, eligibility, and refund procedures.

8. Feedback and Suggestions

  • We welcome your feedback and suggestions.
    By submitting feedback, you grant Madras Farmers a non-exclusive, royalty-free, worldwide license to use, display, and share such feedback for improving our products and services.

9. Intellectual Property

  • All materials on this Site — including images, text, graphics, product descriptions, and logos — are the intellectual property of Madras Farmers or its licensors.

  • You may not copy, reproduce, distribute, or modify any content without our prior written consent.

10. User Content

  • If you post reviews, testimonials, or any other content, you agree that:

  • You own or have the rights to share that content.

  • You grant Madras Farmers permission to display or use your content for marketing purposes.

  • You will not post anything defamatory, offensive, or unlawful.

  • We reserve the right to remove content that violates these guidelines.

11. Restrictions on Use

  • You agree not to:

  • Use the Site for any illegal or fraudulent purpose.

  • Interfere with Site operations or security.

  • Copy, modify, or reverse-engineer our Site’s systems.

  • Collect customer data or spam users.

  • Post or transmit harmful, misleading, or inappropriate content.

  • Violations may result in suspension of access and/or legal action.

12. Third-Party Links

  • Our Site may contain links to third-party websites.
    Madras Farmers is not responsible for the content, products, or privacy practices of those websites. Accessing them is at your own risk.

13. Limitation of Liability

  • While we strive to maintain accurate information and quality service, Madras Farmers makes no guarantees regarding uninterrupted or error-free operation of the Site.

  • To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data.

  • Our total liability, if any, shall not exceed the total amount paid by you for the product in question.

14. Indemnification

  • You agree to indemnify and hold harmless Madras Farmers, its employees, and affiliates from any claims, losses, or damages arising from:

  • Your use of our Services

  • Your violation of these Terms

  • Your infringement of any third-party rights

15. Termination

  • We may suspend or terminate your account or access at any time without notice if we believe you have violated these Terms.

  • You may also request account deletion by contacting info@madrasfarmers.com.
    Sections relating to intellectual property, limitation of liability, and indemnity shall survive such termination.

16. Governing Law and Dispute Resolution

  • These Terms shall be governed by and interpreted in accordance with the laws of India.
    Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

17. General Terms

  • These Terms constitute the entire agreement between you and Madras Farmers.

  • If any part of these Terms is found invalid, the remaining sections will continue to apply.

  • Our failure to enforce any provision does not constitute a waiver of our rights.

  • We may assign our rights or obligations under these Terms to another entity without notice.

18. Contact Us

  • For questions, concerns, or feedback, please contact:

  • 📧 info@madrasfarmers.com
    🌿 Madras Farmers
    Chennai, Tamil Nadu, India

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