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Shipping Policy
Shipping policy
Last Updated: Oct 10, 2025
At Madras Farmers, we strive to ensure that your orders reach you quickly, safely, and in perfect condition.
This Shipping Policy outlines how we process, ship, and handle deliveries for orders placed through www.madrasfarmers.com.
Shipping Coverage
We currently ship to all major locations across India.
For international orders or bulk shipments, please contact us at info@madrasfarmers.com to confirm delivery options and applicable charges.
Processing Time
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Orders received before 10:00 AM (IST), Monday to Friday, are usually processed and shipped the same day.
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Orders received after 10:00 AM (IST), on weekends, or on public holidays, will be shipped on the next working day.
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During high-demand periods or promotional events, processing may take an additional 1–3 working days due to order volume.
Shipping Methods and Timelines
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We partner with reliable courier services to ensure safe and timely delivery.
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Standard delivery typically takes 3–7 working days depending on your location.
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Expedited shipping options may be available at checkout for faster delivery.
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Delivery timelines are estimates provided by carriers; Madras Farmers cannot guarantee delivery times or be held responsible for courier delays once the shipment is dispatched.
Shipping Charges
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Shipping costs are calculated at checkout based on your delivery location, order value, and chosen shipping method.
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Free shipping may be offered for orders above a specified value, as indicated on the Site or during promotional campaigns.
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For international orders, shipping charges do not include customs duties or import taxes. These will be billed directly to the receiver by the shipping carrier, if applicable.
Order Tracking
Once your order has been shipped, you will receive an email or SMS with your tracking number and a link to track the shipment’s progress.
Damaged or Missing Packages
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If your package arrives damaged, please retain the package and notify us within 24 hours of receipt at info@madrasfarmers.com.
Include clear photos of the damaged items and the shipping label for faster claim resolution. -
Once a carrier marks a package as “Delivered”, Madras Farmers is not responsible for lost or misplaced packages.
In such cases, customers are encouraged to contact the carrier directly for assistance.
Special Requests
If you have any urgent delivery requirements or bulk order needs, please contact our team at info@madrasfarmers.com, and we will do our best to accommodate your request.